SenCRM · Operations

Run the whole field operation from one place.

SenCRM is the operations backbone of the SensiPro platform — jobs, technicians, tickets, timesheets, leave, contracts and invoicing in a single Cyprus-built system your office and your field teams actually use. Live and proven, version 3.

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Built for how Cyprus actually works — Greek, ΑΔΕΙΕΣ leave, one-click eSoft export.

[ Dispatch board ‖ technician app: clock-in + push ]

Job #4821 dispatchedClock-in 08:573 approvals

How it works

From request to invoice — without re-keying.

Capture

Tickets and jobs come in from email, the office, tenders or the field.

Dispatch

Schedule technicians, assign jobs, track contracts and SLAs.

Field

Technicians clock in and get push updates on the mobile app.

Bill & export

Invoice the work and push the monthly engineer timesheet to eSoft as .xlsx.

Capabilities

Office and field, one system.

Office

Jobs, dispatch & scheduling
Tickets, contracts, tenders & projects
Timesheets & invoicing
ΑΔΕΙΕΣ leave with multi-level approval
One-click eSoft monthly .xlsx export
Greek + English web interface
AI assistant — ask your operations in plain language

Field (mobile app)

Clock-in / clock-out & time tracking
Push notifications for jobs & approvals
Tickets with photos & site details
Approver inbox for managers on the go
Geofence check-in & voice notes — coming to mobile

Why SenCRM

Built for how Cyprus actually works.

Greek web UI, Cyprus ΑΔΕΙΕΣ leave flows, and a direct eSoft monthly export — not a generic export bolted on. Office and field in one license, with a real, shipping technician app. Mature and proven (v3), shipped continuously.

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What sets it apart

Office + field in one license
Greek web UI + ΑΔΕΙΕΣ leave + eSoft export
Real shipping mobile app (clock-in + push)
Locally engineered & supported since 2013

Part of the SensiPro platform

Works standalone — better with the family.

SenCRM runs on its own, and connects to the site equipment SensiPro already manages.

SensiPark

Site equipment events post into the relevant ticket; restart gear from a ticket.

SensiHub

Same vendor for the energy side of the same buildings.

SensiLink

Fast remote support across every system you run.

Honest scope: site equipment events update and can auto-resolve existing tickets (and engineers can remotely restart site equipment from a ticket) — they don't auto-create jobs. Systems are separate products.

Customer story

"[ Pull-quote: WhatsApp + spreadsheets replaced; technicians clock in from the field; payroll export takes minutes. ]"

— [Name, role], [service business] · finalize wording

[verify]Technicians

[verify]Jobs / month

1-clickeSoft export

EL·ENWeb UI

FAQ

Questions teams ask.

Is there a real mobile app for technicians?

Yes — technicians clock in/out and get push notifications today. Tickets carry photos and site detail. (Geofence check-in and voice notes exist on the backend and are coming to the app.)

Does it handle Greek and ΑΔΕΙΕΣ leave?

The web app is fully localized to Greek and English, with Cyprus ΑΔΕΙΕΣ leave requests and a multi-level approval flow.

Can it export to eSoft?

Yes — a one-click monthly engineers .xlsx (including the ΑΔΕΙΕΣ leave sheet), formatted for direct eSoft upload.

Does a parking/energy site event open a job automatically?

Not automatically. Site equipment events flow into SenCRM to update equipment health and post status to the relevant existing ticket (with optional auto-resolve), and engineers can remotely restart site equipment from a ticket. Jobs are created by people, email or tenders.

What modules are included?

Jobs/dispatch, tickets, contracts, tenders, projects, timesheets, leave and invoicing — plus materials, equipment and reporting.